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Providing Better Healthcare Processes Through Automation

William Jobes • May 10, 2021

Providing Better Healthcare Processes Through Automation 

Variations of automation have been around for thousands of years, from the Mayans automating water transportation through aqueducts to Henry Ford's automation of the mechanical assembly line. However, the technology available to businesses years ago is not even a tenth of today's capabilities. Automation is now changing how organizations operate using advances in technology to optimize processes, personalize customer experiences and enhance decision making. One way to do this is by utilizing automation tools and applying them to existing workflows that are typically manual or paper based.   


Automation Applied to Healthcare Organizations   

Manual, paper-based healthcare processes can take weeks to gather and enter substantial amounts of information, frequently resulting in delays, data errors, and reputation damage to the company. Automating existing workflows allows you to complete repetitive tasks quickly and more accurately than was previously possible. It also allows employees to focus more time on adding value to your organization and patients. For example, medical practices can now capture and convert structured and non-structured data from medical records, claims, patient forms, and insurance cards with minimal manual intervention. 


Automation to Comply with Regulations  

Automation not only eliminates manually intensive processes like data entry, complex error tracking, and integration of claim-relevant data sources, but it also allows your organization to comply with strict regulations. By implementing compliance automation, your organization will gain assurance knowing that health information storage and transfers are secure. How exactly can automation help organizations meet the regulations? Let's take a look: 


  1. Access control: Limit the number of employees with role-based access that can log in and see specific data and documents 
  2. Record Management: Automatically manage record lifecycles and notify Record Managers when records are ready for archiving or disposition. 
  3. Activity Auditing: Automation technology can track and record all activities within a system, allowing you to demonstrate compliance and detect suspicious activity. 


Transforming your healthcare processes means thinking about business processes needing to be reengineered or reimagined. Although modern technology and change can seem daunting, the benefits your organization will gain are truly extraordinary: 



  • Eliminate manual data entry   
  • Reduce risk of human error 
  • Devote more time and money to improving patient experiences   
  • Eliminate security risks   
  • Cut operational costs 
  • Speed up turnaround times 
  • Avoid fees for missing deadlines on bills and claims 


Find out how Jobes Tech can help you quickly capture and process data from patient records, billing, and claims forms, accounts receivable and EOBs, patient registration, and more by contacting us at info@jobestech.com 


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