How ECM Fuels Digital Transformation
How ECM Fuels Digital Transformation
Organizations must adapt to digital transformation to sustain and grow their business as technology constantly evolves and reshapes industries. One of the best ways to do this is to streamline processes by digitizing your information. Working with a substantial amount of paper can be frustrating to organize, file, and track down. Files can easily be lost or misplaced, or physical paper is prone to various kinds of destruction and deterioration. Digitizing document management creates easy accessibility to records allowing employees to receive information needed in seconds rather than spending hours digging through filing cabinets.
Electronic Content Management (ECM) capabilities empower organizations to digitize documents and paper-based processes from start to finish with seven compelling features:
- Capture - Whether you are dealing with paper or traditional digital files like PDFs, Microsoft Office documents, JPEGs, PNGs, or even non-traditional files like emails, data can be automatically captured to automate data entry.
- Search - ECM allows you to search files text as well as associated metadata, granting you the ability to find the content you need instantly. Simply type in any keyword, identifying information, username, or any other custom search type to retrieve information from a document.
- Retrieve - Sorted documents in organized folder structures are shared and centralized in places that we call repositories. This allows for the quick retrieval of information as well as easy teamwork across multiple departments or teams.
- Distribute - Distribute your content to the right people through secure links or share files directly from the repository as email attachments in a single step.
- Secure - Access restrictions may be put in place to protect your digital files and sensitive data from unauthorized users to maintain compliance with government and industry regulations.
- Automate -Tasks involved in processes can be automated, notifying the appropriate team to review tasks that can be assigned to individuals or teams.
- Manage Information - Automatically track retention rules and send notifications to Records Managers when records have reached a certain point in their lifecycle and are ready for disposition. You can also track document versions and manage legal holds to help ensure compliance.
ECM gives organizations the ability to expand horizons to new and better solutions for your business. Whether you're making approvals or processing requests, ECM technology can automate manual, repetitive tasks, increasing your capacity to focus on decision-making activities. This automation will allow your organization to scale with existing staff and provide faster cycle times. These efficiency gains ultimately result in lower operating costs, quicker times to pay, and better customer experiences.
The most recognized benefits include, but are not limited to:
- Reduce service delays and expedite decisions.
- Provide offsite access and automatic updates to employees and supervisors.
- Ensure staff is notified when attention is needed to a specific file.
- Access and update documentation on different devices such as laptops, tablets, and smartphones.
- Instantly locate any client's complete, most up-to-date paperwork using multiple search options.
- Eliminate costly file cabinets, reclaim storage rooms.
- Maintain compliance by eliminating duplicate or inaccurate documents with version control.
If you are interested in learning more about how ECM can be implemented into your business, give us a call or send an email to schedule time with one of our consultants. We can meet one-on-one to discuss your business needs and see potential solutions in a no-pressure environment. In many cases, document management and data entry automation solutions can be deployed in just a matter of weeks.
Contact us today to cut costs immediately!
