Challenge

Data entry is a slow, laborious process that is prone to error. Quantities of incoming mail may be hard to predict and scaling the process can become overbearing for growing companies. When people and processes are overwhelmed, important notices become delayed, putting your business at a disadvantage.

Value

Data Capture is any method of collecting unstructured information and converting it into a structured form that can be read and used by IT systems. A good data capture strategy sets out how your organization can collect and manage inbound information.

At Jobes Tech, we leverage best-of-breed tools like ABBYY’s Flexicapture to extract unstructured data from scanned or electronic images. This software performs advanced Optical Character Recognition (OCR) to capture print data from images and Intelligent Character Recognition (ICR) to capture handwritten data. We can then automatically push that information to your systems of record.

We know how to strike the balance of automating data entry whenever possible while knowing when to push downstream human verification to ensure near-zero data loss. While our goal is always to aim for 100% accuracy to allow straight-through processing, there may be instances that require human QA, such as a distorted source image. Fortunately, the tools we use can determine confidence levels to set thresholds for when something should go to QA. The QA interface is user friendly, allowing a user to correct what the software is unsure about efficiently.

Our methodology allow for a win-win scenario where you can reduce data entry costs while improving data accuracy. In most cases, we can operate at a lower cost than data entry outsourcing without the inherent security and compliance risks.

How It Works

Decrease 

Cycle Times

Reduce hours of work into minutes 

Reduce Labor 

Costs

Automate document classification and increase profitability 

Eliminate Data 

Entry Errors

Continuous improvement with artificial intelligence